Terms of service

Terms of Service
Last updated: June 3, 2026

OVERVIEW

This website is operated by casalune.us. Throughout the site, the terms “we”, “us” and “our” refer to Casalune. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to intellectual property laws.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment information), may be transferred unencrypted over various networks. Payment information is always encrypted during transmission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making purchasing decisions.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products, including our ceramic mugs, cups, and drinkware collections, are subject to change without notice. All prices are displayed and processed in GBP (British Pounds). We reserve the right at any time to modify or discontinue the Service without notice.

SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy. We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee exact display accuracy on all devices.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order. In the event of changes or cancellations, we may attempt to notify you via the email, billing address, or phone number provided at checkout.

SECTION 7 - THIRD-PARTY LINKS
We are not responsible for examining or evaluating third-party content or websites and we do not warrant or assume any responsibility for third-party materials or services.

SECTION 8 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
In no case shall Casalune, its directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of our service or products purchased through the site.

SECTION 12 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Casalune and its affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms of Service.

SECTION 13 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, United Kingdom.

SECTION 14 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

SECTION 15 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:

Brand: Casalune
Website: casalune.us
Email: support@casalune.us
Address: 9 Norwood Crescent, Southport, Merseyside, PR9 0AG, United Kingdom
Phone: +44 07805702034