Privacy policy
Privacy Policy
Last Updated: June 3, 2026
This Privacy Policy describes how casalune.us (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device Information: Examples include version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.
Order Information: Examples include name, billing address, shipping address, payment information (including payment tokens or card details where applicable), email address, and phone number.
2. Sharing Personal Information
We share your Personal Information with service providers to help us operate our store and fulfill your orders. For example:
Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Google Services: We use Google Analytics and Google Merchant Center to understand how customers use our Site and to support advertising and product visibility. You can read more about Google’s privacy practices here: https://policies.google.com/privacy.
Compliance with Laws: We may share your Personal Information to comply with applicable UK laws and regulations, or to respond to lawful requests such as subpoenas or court orders, or to protect our rights.
3. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be relevant to you. This includes using Google Ads and Google Merchant Center to promote our premium ceramic mugs, cups, and drinkware collections to potential customers in the United Kingdom and beyond.
4. Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, fulfilling and shipping your orders, and keeping you informed about new products, offers, and updates from Casalune.
5. Data Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you request deletion, subject to legal and accounting obligations under UK law.
6. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us so we can delete it.
7. Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.
8. Contact Us
For more information about our privacy practices, questions, or complaints, please contact us:
Brand: Casalune
Website: casalune.us
Email: support@casalune.us
Address: 9 Norwood Crescent, Southport, Merseyside, PR9 0AG, United Kingdom
Phone: +44 07805702034
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT/BST - United Kingdom Time)