Billing Terms and Conditions

Billing Terms and Conditions

Last Updated: June 3, 2026

Secure Payment Processing
At Casalune, we prioritize the security of your personal and financial information. We use trusted third-party payment processors, including Shopify Payments, to handle all transactions securely.

All payments are processed through secure servers using Secure Sockets Layer (SSL) technology with 256-bit encryption. This ensures that your payment details are protected during transmission and cannot be intercepted by third parties. We comply with PCI-DSS standards and do not store full credit card information on our servers.

Accepted Payment Methods
We accept the following payment methods for all orders placed on casalune.us:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover (where supported)

  • Digital Wallets: Apple Pay, Google Pay, Shop Pay (where available)

You must provide valid and authorized payment information at the time of purchase. By submitting your payment details, you authorize Casalune to charge the total order amount to your selected payment method.

Payment Timing

  • Immediate Charge: Payment is charged at the time your order is placed and confirmed.

  • Verification: All orders are subject to payment verification and authorization before shipment. If payment cannot be verified, we reserve the right to cancel the order.

Pricing and Fees

  • Currency: All prices on our website are displayed and processed in GBP (British Pounds).

  • Total Price: The final price shown at checkout is the total amount you will pay.

  • Taxes: VAT is included where applicable under United Kingdom regulations. International orders may be subject to additional customs duties or taxes depending on destination country regulations.

  • No Hidden Fees: We do not charge additional transaction or handling fees.

Billing Information
You agree to provide current, complete, and accurate billing and account information for all purchases made at our store. You are responsible for keeping your payment and contact details up to date to ensure successful order processing and communication.

Chargebacks and Disputes
If you experience an issue with a charge, we encourage you to contact our customer support team before initiating a chargeback with your bank. We are committed to resolving billing issues quickly and fairly.

Contact Information
For any questions regarding billing or payments, please contact us:

Brand: Casalune
Website: casalune.us
Email: support@casalune.us
Address: 9 Norwood Crescent, Southport, Merseyside PR9 0AG, United Kingdom
Phone: +44 07805702034